We’re preparing to spend some quality time with family and friends over Christmas so the roastery will be closed from Tuesday 24th December until Thursday 2nd January 2019.
In the post below, we've listed the order deadlines and last delivery dates for business and website customers to make sure you've got enough coffee to last you through the festivities. Please get your orders to us as far in advance of these dates as possible.
Sending festive cheer to all of our customers who have supported us this year. We couldn't do it without you.
If you’re ordering coffees from our webshop and would like guaranteed delivery before Christmas make sure your order is placed by midnight on December 17th.
Your coffee will be posted on Wednesday 18th December.
We’ll be roasting and posting coffees right up to 23rd of December. So, whilst we can’t guarantee a pre-Christmas delivery, if your order reaches us before midnight of 22nd December, it will be posted out to you on 23rd December.
Any orders received after midnight on 22nd December will be sent on 3rd January.
If your subscription renews before midnight 22nd December, your coffee will be shipped on 23rd December.
If your subscription renews between 23rd December and 2nd January, your coffee will be shipped to you on Friday 3rd January.
If you’re in Bath, South Gloucestershire & Bristol City Centre (BS1-8) and usually get your coffee delivered on a Wednesday, you need to place your order with us before Tuesday 17th December at 2pm.
Your last delivery of 2019 will be Wednesday 18th December.
If you usually get your coffee delivered on the Friday Van (that’s customers in the outskirts of Bristol and Bristol Centre BS1-8), then we need to have received your order before Thursday 19th and 2pm.
Your last delivery date of 2019 will be Friday 20th December.
If you miss these order deadlines then we can still send coffee out to you via our courier.
If your coffee is usually delivered by a courier, or you miss the cut-off for local van delivery, the order deadline for our last Christmas courier is 12pm on Friday 20th December.
Your last delivery of 2019 will be on Monday 23rd December.
All wholesale orders placed from 12pm Friday 20th to 24th December will be dispatched on Thursday 2nd January.
Our roastery shop will be open until 1pm on Christmas Eve.
The Christmas tunes will be playing so please do pop by to purchase retail coffee, collect a retail or wholesale coffee and share a coffee with us before Christmas.
The roastery opens for 2020 on Thursday 2nd January.
For website customers whose subscriptions have renewed between 23rd December and 2nd January we will be processing these orders on 2nd January and will aim to ship all of these orders out on Friday 3rd January.
For business customers, from Thursday 2nd January our amazing orders team, Lisa & Jen, will be on hand to wish you a Happy New Year and to take your coffee orders as usual.
Join our exclusive Extract Coffee Club. You'll get special offers and discounts, invites to our roastery events, details of new coffee launches and stories from behind roastery doors. Expect one to two emails a month, never more than one a week and only ever from Extract (third parties are definitely NOT in the club)