A Conversation with DL/Service
Meet DL/Service, a contemporary neighbourhood café with locations across Fitzrovia, Marylebone, Old Street, and Whitechapel. From an all-day menu of flaky pastries, signature brunch dishes, fresh salads, exceptional coffee, and more, each site has its own distinct character, but all share the same commitment to quality. We caught up with the DL/Service team to find out what’s brewing behind the scenes.
WHAT CAN CUSTOMERS EXPECT WHEN THEY ARE AT A DL/SERVICE CAFE?
Guests can expect fresh, seasonal food and exceptional coffee served in a unique, contemporary space. You might be stopping for a coffee on your morning commute, enjoying brunch on the terrace with friends or meeting with colleagues; whatever your plans, each location was designed with your day in mind. Our customers look forward to seeing the familiar faces of our baristas each day at a café that knows their order, their pace, and their preferences.
WHAT DO YOU LOVE ABOUT WORKING WITH EXTRACT?
Working with Extract means we can serve coffee we’re genuinely proud of. Our menu includes the highest-quality and best-tasting coffee beans, roasted perfectly to craft speciality coffees, from a classic espresso to an iced latte.
Their training, support, and passion for great coffee help our team grow and ensure our customers get an exceptional cup every time. Finally, their commitment to sustainability and community aligns perfectly with our values.
WHAT VALUE DOES GREAT COFFEE ADD TO YOUR BUSINESS?
Coffee is often the first interaction someone has with us each day, so we try to set the tone with an exceptional cup. Great coffee builds loyalty and it’s the anchor of our menus.
WHAT WOULD YOU RECOMMEND AS THE PERFECT COFFEE AND FOOD PAIRING FROM THE MENU?
A flat white paired with our new Caramel Blondie is the perfect afternoon pick-me-up, made even sweeter with our £1 Flat White Friday deal: enjoy a £1 flat white with any treat.
WHAT OTHER SERVICES DOES DL/SERVICE PROVIDE?
Beyond the cafés, we support the DL/Lounges with hospitality for private events and deliver on-floor hospitality to Derwent London tenants. We cater for intimate business lunches all the way through to large company celebrations – and everything in between!
WHAT'S IN STORE FOR DL/SERVICE THIS YEAR?
This summer, we’re elevating our iced drinks game, with signature iced lattes and new matcha specials, including an iced strawberry matcha. We also have a fantastic smoothie collection, including our customer favourite, the Super Detox. It’s made with ginger, courgette, banana, carrot, blueberry and apple, making it a healthy and refreshing energiser for any time of day.
If you'd like to find out more about DL/Service, we suggest checking out their Instagram here.