Wholesale Account Manager - Central & Wales
ARE YOU OUR NEW WHOLESALE ACCOUNT MANAGER?
Extract Coffee Roasters are looking for a Wholesale Account Manager to join our growing team in the Central and Wales region.
As the Account Manager you will work with a Regional Manager to ensure the smooth and timely opening of new accounts and help existing partners deliver an exceptional coffee experience; focusing on quality, training, on-site visibility and positive relationships.
To be successful, you’ll ideally have previous experience working within speciality coffee. You should have excellent coffee knowledge and a thorough understanding of hospitality and life as a barista, cafe owner or hospitality leader. You need to be able to build strong relationships with your customers and will ideally have several years of experience in a similar role.
When you're not on the road visiting customer accounts you'll be able to work from Extract Coffee Roasters HQ in Bristol.
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Hospitality and service are at the heart of all we do so you should be passionate about developing great relationships with our customers and providing an incredible Extract Coffee Roasters experience. You should have a positive and engaging personality and will develop and maintain relationships across all levels.
Driven and able to work on your own, you will have meticulous attention to detail and able to consistently meet commitments with strict deadlines. This is a varied role supporting coffee delivery across multiple customers, so you will have experience in working under pressure while remaining approachable and in control.
This is a hands-on coffee role, the ideal candidate will have experience in the speciality coffee industry or previous account management experience.
You will be based from the Extract roastery in Bristol, however it is a mobile role and you will be required to be out and about in the Central and Wales region supporting our customers. The roastery provides a highly engaging and immersive experience and is the home of Extract’s training, roasting and business support teams.
Frequent travel is required in this role, so a full, UK driving license is required.
MORE ABOUT EXTRACT COFFEE ROASTERS
Behind roastery doors we are an eclectic mix of cyclists, runners, musicians, growers, bakers, bookworms, parents, artists, and allies.
If successful, you’ll be paid a competitive salary along with the following benefits:
Benefits:
- 31 days annual leave including Bank Holidays, with additional days accrued after three and five years service.
- Access to an Employee Assistance Programme which offers support with physical, emotional and financial wellbeing. (including access to a wellbeing app)
- Pension Scheme (Employee contribution 5%, Employer contribution 3%)
- Access to Bright Exchange - an online marketplace giving you access to hundreds of products, services and special offers from a wide range of different companies.
- Free coffee for home use
Recently awarded best speciality roaster in the UK Coffee Awards, Extract Coffee Roasters is a speciality coffee roaster on a mission to make coffee better.
Better for Growers, for Communities and better for the Planet.
Equity, Diversity & Inclusion
We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect. We want to encourage everyone in our business to reach their potential.
We work to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
INTERESTED? HERE'S HOW TO APPLY
If being Extract's new Central and Wales Regional Account Manager sounds like your dream coffee job, we'd love to hear from you.
Please submit your CV and a cover letter outlining your experience and salary expectations to our Partnerships Director,
Ben Rogers.